Frequently Asked Questions
How long does delivery take?
Within the UAE, standard delivery takes 1 to 2 business days. Express delivery is available in Dubai for same-day delivery if ordered before 12 PM.
What is your return policy?
We offer a 14-day hassle-free return policy. Products must be unused, in their original packaging, and with all tags intact. Returns are completely free.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also log into your Ezze Shoppe account to track status live.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, MasterCard, American Express), Apple Pay, and Cash on Delivery (COD).
Are the products authentic?
100% yes. We only source products directly from manufacturers or authorized distributors to guarantee absolute authenticity.
Still have questions? Contact Customer Support